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Cookie Policy

Last updated: November 17, 2025  ·  ETournify

ETournify uses only the minimal cookies required for the platform to function correctly. We do not use advertising cookies, we do not track you across sites and we do not sell any data collected via cookies.

On this page

1. What Are Cookies 2. Cookies We Use 3. Third-Party Cookies 4. How to Control Cookies 5. Cookie Consent 6. Updates 7. Contact

What matters most

We use cookies for Login, sessions, security, and basic analytics only
We never use cookies for Advertising, cross-site tracking, or data selling
You can opt out Disable optional cookies in your browser at any time
01

What Are Cookies

Cookies are small text files that a website stores on your device when you visit. They allow the site to remember your actions and preferences over a period of time, so you don't have to keep re-entering information every time you come back or navigate between pages.

There are different types of cookies:

Session cookies

Temporary cookies that exist only while your browser is open. They are deleted automatically when you close your tab or browser.

Persistent cookies

Cookies that remain on your device for a set period of time or until you delete them manually. Used to remember your preferences on return visits.

First-party cookies

Set directly by ETournify when you visit our site. These are the primary cookies we use for platform functionality.

Third-party cookies

Set by external services embedded in our platform (such as payment processors or support tools). These are described in Section 3.

02

Cookies We Use

We keep our cookie usage minimal. Below is a full breakdown of what we set and why:

Essential Cookies Required — cannot be disabled

These cookies are strictly necessary for the platform to function. Without them you cannot log in, join tournaments or complete payments. You cannot opt out of these while using ETournify.

Cookie Purpose Duration
_session Keeps you logged in during your visit Session
_auth_token Secure authentication token for your account 30 days
_csrf Protects against cross-site request forgery attacks Session
_tournament_ctx Stores your active tournament registration context 24 hours
_payment_flow Maintains state during the payment checkout process Session
_prefs Saves your UI preferences (theme, language, notifications) 1 year
Analytics Cookies Optional — you can disable these

We use basic, non-invasive analytics to understand how users navigate the platform — for example, which pages are visited most or where errors occur. This data is aggregated and never tied to your personal identity.

Cookie Purpose Duration
_analytics_id Anonymised session identifier for usage analytics 1 year
_page_view Tracks which pages were visited to improve navigation 30 days

We do not use advertising cookies, retargeting pixels, social media trackers or any cookie intended to profile or monetise user behaviour.

03

Third-Party Cookies

Certain third-party services embedded in ETournify may set their own cookies. We select partners carefully and only work with services that follow strong data protection standards.

Stripe / Shopify Payments

Payment processing cookies are set during checkout to maintain the secure payment session. These are essential for purchases and are governed by Stripe's and Shopify's own privacy policies.

MooseDesk (Support Chat)

Our live chat support widget may set a session cookie to maintain your support conversation context. No personal data is used for advertising. MooseDesk is bound by their own privacy policy.

We do not control third-party cookies directly. For more information, refer to each partner's privacy policy. We do not authorise any partner to use cookies for advertising purposes on our behalf.

04

How to Control Cookies

You have full control over which cookies are stored on your device. Below are instructions for the most popular browsers:

Chrome Settings → Privacy → Cookies Firefox Preferences → Privacy → Cookies Safari Preferences → Privacy → Cookies Edge Settings → Cookies and Site Data
Important

Disabling essential cookies will prevent you from logging in, joining tournaments or completing payments. Only analytics cookies can be safely disabled without affecting your core platform experience.

05

Cookie Consent

By continuing to use ETournify, you consent to the use of essential cookies as described in this policy. These are required for the platform to function and cannot be disabled while you remain logged in.

For analytics cookies, you may withdraw your consent at any time by adjusting your browser settings as described in Section 4. Withdrawing consent for analytics cookies will not affect your ability to use any core platform features.

Lawful Basis (GDPR)

For users in the European Economic Area (EEA), our lawful basis for using essential cookies is legitimate interest — they are necessary to deliver a service you have requested. Analytics cookies are processed under your consent, which you can withdraw at any time via your browser settings.

06

Updates

We may update this Cookie Policy as the platform evolves or as legal requirements change. Changes will be posted on this page with an updated date at the top.

We will make reasonable efforts to notify registered users of significant changes via email or an in-platform notice at least 7 days before changes take effect.

07

Contact

If you have any questions about how we use cookies or want to exercise your rights, get in touch:

Support Email support@etournify.com
Live Chat Available on the site
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